One of the first things anyone starting a business should do is making sure that they have a reliable phone access. Even though a lot of work is done through our computers, offices still need phones for daily communications.
Older, proprietary phone systems were quite expensive, and they were difficult to reconfigure or scale up or down as business dictated.
However, Voice over Internet Protocol, or VoIP, or IP phone uses broadband internet connections for placing and transmitting telephone calls over an IP network, instead of the traditional public switched telephone network
Here are 7 of the biggest advantages of hosted VoIP phone systems:
- VoIP Is Easier to Install, Configure, and Maintain
IP Phones are easy to install, even if you have limited technical knowledge. Instead of hiring a technician to make the installation, you can set up an IP Phone yourself and be all set in no time.
Hosted VoIP software makes it easy and inexpensive to add new users, and a convenient web portal makes it easy to move, add, or change the system’s configuration. There is no VoIP hardware involved, and all you need is IP phones, considering that you don’t even have to install a software.
- VoIP Scales Up or Down Easily
It is difficult to determine the number of phones your office will need in the next future. Using a traditional phone system means spending a lot of time in making an estimation to avoid ending up losing money on phone lines that won’t be used.
With VoIP for your business however, you can add a line as soon as you hire a new employee, and if an employee leaves, you can easily reassign or remove the line. The number of lines you have is always aligned to your office needs.
- Employees’ Numbers Follow Them Wherever They Go
Are you reorganizing or expanding your office space? Hosted VoIP phone systems allow users to access a convenient web portal to reconfigure the system whenever they need. Hosted VoIP phone systems are also excellent for businesses that have field workers or workers who travel a lot. Calls can be forwarded to anywhere in the world due to cloud-hosted VoIP phone system features.
- A Range of Call Features Are Supported
All of the traditional call system features you expect are available in hosted VoIP systems, including call hold, call transfer, call hunt, conference calling, find me / follow me, and auto-attendant phone menus..
- Older Technology Like Fax Is Also Supported
IP faxing (also called Virtual faxing) is another feature of VoIP phone systems. Even in the age of email and instant communication, faxes are sometimes necessary. Without the need for paper or toner, you can send and receive faxes using the email account you already have with a hosted VoIP system.
- Hosted VoIP Saves Businesses Money
Saving money is one of the most important features of Hosted VoIP phone systems. Legacy systems were expensive. Setting them up was difficult, reconfiguring required time and physical system changes, and maintenance and repairs costed a pretty high amount of money.
But with hosted VoIP systems, you save on the costs of installation, and the calls themselves are outstandingly less expensive. If your business activity involves a lot of international calls, hosted VoIP phone systems allow you to save money without putting in a huge investment first.
- VoIP Integrates With Other Business Systems
VoIP calls being internet-based, hosted VoIP systems integrate easily with other business applications that are used daily in your office. You can do things like place outbound calls through Outlook or other email clients, or bring up a customer record with that customer’s inbound calls.
Voice mail accounts are accessible via email for workers who travel, and some hosted VoIP phone systems even allow you to get voice mail transcription. This feature transcribes voicemail messages into text and sends them to your email meaning you don’t have to worry about taking notes while talking with a customer.
With all the advantages of hosted VoIP phone systems, it certainly make sense to use hosted VoIP technology with your business. Leading telecommunications providers like Tecomsa know how to offer hosted VoIP phone systems to meet clients’ specific needs, to provide them with the communications systems they need with a suitable cost structure.
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